Terms of Service

Last Updated: January 2025

Welcome to Tyler Moncrieff SEO & AI Search Optimization. By accessing our website at https://website48.pages.dev or engaging our services, you agree to be bound by these Terms of Service.

1. Services Offered

We provide the following digital marketing services:

• Search Engine Optimization (SEO)
• Generative Engine Optimization (GEO)
• Local SEO for Charlotte, NC businesses
• Technical SEO audits and implementation
• Content marketing and strategy
• Link building services
• Voice search optimization
• AI search optimization

2. Free SEO Audit

Our free SEO + AI Search audit is provided at no cost and with no obligation. By requesting an audit, you agree to provide accurate information about your business. We reserve the right to decline audit requests at our discretion.

3. Service Agreements

Paid services require a separate service agreement that outlines:

• Specific services to be provided
• Pricing and payment terms
• Timeline and deliverables
• Cancellation policies
• Refund terms

4. Client Responsibilities

To ensure successful delivery of our services, clients agree to:

• Provide timely access to website, analytics, and other necessary platforms
• Respond to communications within a reasonable timeframe
• Provide accurate and truthful information about their business
• Not engage in practices that violate search engine guidelines
• Pay invoices according to agreed-upon terms

5. No Guarantee of Specific Rankings

While we are confident in our ability to improve your search visibility, we cannot guarantee specific rankings on Google, AI platforms, or any other search engine. Search algorithms are controlled by third parties and subject to constant change. Our guarantee is for measurable improvement, not specific ranking positions.

6. Intellectual Property

Your Content

You retain ownership of all content, data, and materials you provide to us. By providing content, you grant us a license to use it for the purpose of delivering our services.

Our Work Product

Upon full payment, you receive ownership of all deliverables created specifically for your project, including optimized content, technical implementations, and strategy documents. Our proprietary tools, methodologies, and general knowledge remain our intellectual property.

7. Confidentiality

We treat all client information as confidential. We will not share your business information, strategies, or data with third parties except as necessary to deliver our services (e.g., submitting to directories) or as required by law.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for services in the preceding 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for actions taken by search engines or AI platforms
• We are not liable for losses resulting from client-provided inaccurate information

9. Website Use

By using our website, you agree to:

• Use the site only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper functioning of the site
• Provide accurate information in any forms you submit

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.

11. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Termination

Either party may terminate services with 30 days written notice. Upon termination:

• Client is responsible for payment of services rendered
• We will provide all work completed to date
• Access credentials will be returned/transferred to client

13. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina, United States. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.